UNI-Prep's Terms and Conditions
1 - Booking Confirmation
Once we have processed your booking, we will send you a confirmation email with an invoice. Your place is guaranteed once payment has been received, both for online and in-class courses.
2 - Payment
Payment must be received in full in advance of the training course for in-class and online courses. Payment can be made through:
a) Credit Card or PayPal on the website
b) Bank wire transfer or Western Union
c) Telephone or e-mail (through a credit card)
d) Cheque made payable to UNI-Prep Corporation and sent to the head office in Toronto
2.1 - Fees & Shipping
UNI-Prep training courses may be subject to sales taxes, in which case they are inclusive in the fee. Course fees include tuition on the day(s) of the course offering, all relevant course materials and taxes (if applicable). Courses which include free shipping of certificates or other materials require 4-6 weeks for arrival at destination. All shipped items are sent through regular postal service without tracking. No guarantee is provided that shipped items will arrive at destination. If items do not arrive at destination, UNI-Prep will provide proof of shipment and students agree that this will render shipping services complete and will alleviate UNI-Prep of further responsibility or liability related to shipping. Students have the option to pay for premium shipping services which can guarantee delivery. In such instances, a shipping and handling fee is charged, along with any related shipping fees. Students can also pay for regular shipping (including a UNI-Prep shipping and handling fee and all related shipping fees) in case materials do not arrive at destination through no fault of UNI-Prep. UNI-Prep's will be deemed free of fault upon providing proof of shipment.
2.2 - Early Bird Discounts
The early bird discount applies to various UNI-Prep courses as listed on a course by course basis. The discount is not available in conjunction with any other offer and places are subject to availability.
3 - Special Requirements
UNI-Prep will make every effort to accommodate special requests and requirements that have been notified in advance in writing. Please provide ample notice for special requests.
4 - Course Instructions
5 - Course Transfers
6 - Cancellations
To receive a refund, you must notify UNI-Prep in writing via e-mail at least 28 days before the start date of a course. If you do so within 28 days before the starte date of the course, you will receive a full refund minus an administration fee of 40% (plus any sales taxes) of the course fee. If you withdraw for any reason within the 28 day period prior to the start of the course, you will not be eligible for any refund. This policy applies to in-class courses only.
Should a participant require an invitation letter from UNI-Prep, we are able to provide this as long as full payment of the course fee has been received. UNI-Prep is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a Visa.
6.1 - Non-Attendance
If you fail to attend the course on which you are booked and have not given prior notice in writing to UNI-Prep according to the conditions listed above then the course fee will remain payable in full and no transfer will be allowed.
6.2 - Cancellation by UNI-Prep
Where circumstances dictate, UNI-Prep reserves the right to change published courses, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made, but no compensation will be paid for any additional costs incurred by registrants. UNI-Prep reserves the right to expel any students from its course at its sole discretion. All students are expected to adhere to academic policies and conduct in a professional and respectful manner with UNI-Prep employees, staff, teachers, contractors and other students. Failure to do so may result in expulsion from courses at the sole discretion of UNI-Prep along with any other reprimand as determined by UNI-Prep. Students that have been expelled are not eligible for refunds and may only receive refunds at the sole discretion of UNI-Prep.
7 - Venues & Dress Code
Details of the specific venue will be sent in the course instructions for all training courses. There is no dress code; however, most participants choose to wear smart casual clothing.
8 - Subscription
Any individual that provides their e-mail address through any medium on this website, whether it be through a form or by contacting us through an e-mail address provided on this website, agrees to subscribe to news and offers that may occasionally be sent out by UNI-Prep Corporation or any of its staff members and subsidiaries. Your information is kept strictly confidential and will never be shared with any third parties. You may opt out of the automatic subscription at anytime.
9 - Liability
UNI-Prep does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of UNI-Prep. Participants should take professional advice when dealing with specific situations.
10 - Refunds